Stockline Labs

StockChat WA by Stockline Labs

Answer every WhatsApp product question with real-time Shopify data.

StockChat WA is a WhatsApp assistant for Shopify stores. It answers customers with real-time product availability, prices, photos and product links from the merchant's Shopify catalog, and can hand off to a human at any time.

Contact usPrivacy policy

How it works

1. Install on Shopify

The merchant installs StockChat WA and grants read-only access to products and inventory (read_products, read_inventory).

2. Connect WhatsApp

The merchant connects their WhatsApp Business number through the Meta WhatsApp Cloud API.

3. Customers ask, StockChat answers

When a customer writes, StockChat WA looks up the catalog in real time and replies with availability, price, photo and a product link.

4. Human handoff

If the customer needs a person, the conversation is handed off to the merchant's team.

Data and privacy

To provide the service, StockChat WA processes:

  • The customer's WhatsApp phone number and the content of messages exchanged with the store.
  • The merchant's Shopify product and inventory data (read-only scopes read_products and read_inventory).
  • Conversation logs, stored to provide the service to the merchant.

We do not sell data. The service is hosted on Fly.io and uses the Meta WhatsApp Cloud API and the Shopify Admin API. Read our Privacy Policy, Terms of Service and data deletion instructions.

Contact

Questions about StockChat WA? Email lic.fersouza@gmail.com.